Yes!  We’ve Got You Covered!

Here at ADAMoment; We’ve Got You Covered, we take pride in being your preferred personalized gift shop.

  • Missing order?
  • Product & artwork issue?
  • Broken mugs/tiles/frame

Not to worry, We’ve Got You Covered!

Write to us

No matter what's the problem you are facing, we're always there for you.

Email us

Snap a picture on the defect goods & consignment note then email us at

Customer Services

ADA Moment will respond to your request within 24 hours.

We listen, we solve!

We will try our very best to work out the best solution just for you.

Product Replacement

As promised, you get what you paid for.

Making Your Replacement

Customer satisfaction always our first priority! We hope can serve you again in near day.


Tak...da... the new replacement good will reach to your door step.

Received Your Goods

We will bear the shipping charges for replacements.

Refund & Replacement policy

      • We only offer replacements and refunds for the defective items which defect during the delivery process.
      • Refund & Replacement : Please react to us in one (1) week from the time you receive the parcel from the shipping agent.
      • Please snap a photo on the defective goods, parcel and consignment note then email us at
      • We offer free support because we care about your site as much as you do.
      • We will absorb the shipping cost for the replacement good.

** reserved the rights to change or alter the policy at any time without prior notice.